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Everything you need to know about Motor Insurance
Policy Coverage
Motor insurance Policy is governed by the Indian Motor Tariff. It covers you for:
Loss or damage to your vehicle:

The policy covers you against any loss or damage caused to the vehicle due to the following natural and man made calamities.

Natural Calamities-Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.

Man made Calamities Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air.

Personal accident cover:

The motor insurance provides compulsory personal accident cover for individual owner driver of the vehicle insured while travelling in, mounting or dismounting from the car. You can also opt for a personal accident cover for passengers.

Third party legal liability:

This protects you against legal liability arising due to accidental damages

- Any permanent injury/ death of a person

- Any damage caused to the property.

Key Benefits

You can avail of our cashless claim facility at the Cashless Garage Network of the insurance provider all across India.

You can claim towing charges in the event accidental damage or loss to your vehicle as specified under the policy

Avail of the following bonuses and discounts -

No Claim Bonus:

If you do not make a claim during the policy period, a No Claim Bonus (NCB) is offered on renewals. This discount can go as high as 50%. (NCB is allowed provided the policy is renewed within 90 days of the expiry date of the previous policy.)

Transfer your NCB:

You can transfer full benefits of No Claim Bonus when you shift your motor insurance policy from one company to another.

Additional discounts:

If you are a member of a recognized Automobile Association in India you can avail a discount of 5% on the OD Premium subject to a maximum of Rs. 200.

Discount for Anti-theft Devices:

In case you have installed ARAI approved anti theft device in your vehicle, you get a discount of 2.5% on the OD Premium to a maximum of Rs. 500.

Cover yourself and your family:

You can also opt for personal accident cover for other unnamed passengers in your car. For e.g. your family, relatives, friends etc.

Customise your insurance with additional covers:

Electrical and/ or non-electrical items fitted to the vehicle can be insured separately. For example: fog lights, music system, seat covers.

In case of vehicles fitted with bi-fuel system such as Petrol/ Diesel and CNG/ LPG, permitted by the concerned RTO, the CNG/LPG kit fitted to the vehicle is to be insured separately at an additional premium of 4% on the value of such kit. You need to specifically declare this in the proposal form.

Need for Policy

The number of road accidents in India is estimated to be three times vis-a-vis developed countries. The number of accidents for 1000 vehicles in India is as high as 35 while the figure ranges from 4 to 10 in developed countries

Comprehensive Car Insurance serves as an add-on to the mandatory third-party cover and protects the car owner from financial losses, caused by damage or theft of the vehicle

Sum Insured

The vehicles are insured at a fixed value called the Insured's Declared Value (IDV). IDV is calculated on the basis of the manufacturer's listed selling price of the vehicle (plus the listed price of any accessories) after deducting the depreciation for every year as per the schedule provided by the Indian Motor Tariff.

The Schedule of Depreciation for fixing IDV of the vehicle
AGE OF VEHICLE % OF DEPRECIATION
Not exceeding 6 months 5%
Exceeding 6 months but not exceeding 1 year 15%
Exceeding 1 year but not exceeding 2 years 20%
Exceeding 2 years but not exceeding 3 years 30%
Exceeding 3 years but not exceeding 4 years 40%
Exceeding 4 years but not exceeding 5 years 50%

If the price of any electrical and / or electronic item installed in the vehicle is not included in the manufacturer's listed selling price, then the actual value (after depreciation) of this item can be added to the sum insured over and above the IDV.

Claim Process

Know all about making a claim.

Motor Claim Procedure

In case of motor insurance claim, you can avail cashless facility for the repair of your car in the insurance provider�s Cashless Garage List. However, if the car is serviced in a garage ouside the purview of their network, then you can claim reimbursement for the same.

In Case of an Accident

Note the number of the other vehicle involved in the accident, if any.

Jot down the names and contact details of witnesses, if any.

Contact the insurance provider. Get your claim number / reference number. Call centre representative will provide you the details of documents required for claim processing and also details of our preferred garage, where cashless repair facility can be availed.

File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages.

After Registering the Claim

Someone from the insurance provider will contact you within 1-2 days of registering the claim.

Submit the copy of documents to the dealer / CSM and get verified with the originals.

Insurance provider will get the estimate for the repairs of your vehicle and give approval after assessment.

After completion of repair the garage will directly receive payment of insurance provider's share of the loss.

You need to pay the excess mentioned in the policy and depreciation, salvage etc as informed by the provider.

Documents Required
For Accident Claims

Claim form duly signed *

RC copy of the vehicle

Driving license copy**

Policy copy (First two pages)

FIR on a case-to-case basis

Original estimate

Original repair invoice, payment receipt (for cashless garage, only repair invoice)

For Theft Claims

Claim form duly signed*

RC copy of the vehicle with all original keys

Driving license copy

Original policy copy

Original FIR copy

RTO transfer papers duly signed along with Form 28, 29, 30 and Form 35 (if hypothecated)

Final report � A no trace report from the police saying that the vehicle cannot be located.

For Third Party Claims

Claim form duly signed*

Police FIR copy

Driving license copy

Policy copy

RC copy of the vehicle

* Stamp required in case of company registered vehicle

** Original documents